Terms of use

1. Who we are

The KINDYZ service (the mobile app and the website https://kindyz.com) is published by Mobiflow International FZ-LLC, Ras Al Khaimah Economic Zone (RAKEZ), Ras Al Khaimah, United Arab Emirates (“KINDYZ”, “we” or “us” in these terms). Contact: support@kindyz.com.

The website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA.

2. What KINDYZ is

KINDYZ is a space for neurodivergent adults who want to make friends, date and join small-group outings, at their own pace.

By creating an account, you accept these terms and our privacy policy (https://kindyz.com/en/confidentialite). If you do not accept them, do not use KINDYZ.

3. Who can use KINDYZ

• Be 18 or older.
• Have only one account, in your own name, and not share it.
• Give accurate information, including your age.
• Not have been convicted of a sexual or violent offence.
• Not have been banned from KINDYZ before.
• Use KINDYZ for personal, never commercial, purposes.

No diagnosis is required: “Being diagnosed” and “I don’t know yet” are full answers.

4. Your account

Your phone number, verified by SMS, is your identifier. Keep access to your phone and tell us if you think someone else is using your account. You are responsible for what is done from your account.

You can change your number in Settings → Account.

5. Community rules: zero tolerance

KINDYZ has zero tolerance for objectionable content and abusive behaviour. You must not:

• harass, threaten, intimidate or insult anyone;
• discriminate against anyone for their origin, religion, gender, orientation, disability or neurotype;
• post nudity, or sexual, violent or hateful content;
• post any content involving minors (we report it to the authorities);
• pretend to be someone else or create a fake profile;
• scam people, ask for money, offer sexual services, advertise or send spam;
• share other people’s personal information without their consent, including screenshots of conversations;
• ignore limits a member has expressed, or insist after a refusal;
• get around a block or a suspension;
• disrupt the service: bots, automated data scraping, hacking.

Respect everyone’s pace and limits: that is what KINDYZ is for.

6. Reports and moderation

You can report, block or hide a profile, message, post or comment at any time. We review reports within 24 hours.

If content or behaviour breaks these terms, we may remove the content, or warn, suspend or ban the account concerned, without notice when a member’s safety requires it. Automated tools help us, but important decisions are made by a person. Serious threats may be passed on to the authorities.

If you disagree with a decision about you, write to support@kindyz.com and we will review it.

7. What you post

Your photos, texts and messages remain yours. You grant KINDYZ a free, worldwide, non-exclusive licence to host, display and technically adapt them (format, compression), solely to run the service. We do not use them in our advertising.

This licence ends when you delete the content or your account, except for backups being erased.

You must have the right to post what you post, and your profile photos must show you.

8. Meeting people safely

KINDYZ does not run criminal background checks on members. The verification badge only confirms that a person’s selfies match their photos.

• For a first meeting, choose a public place and tell someone close to you where you are going.
• You can invite a Guardian to look out for you.
• Never give money or your bank details to a member.
• In an emergency, call your country’s emergency services immediately.

You are responsible for your conversations and meetings with other members. To the extent the law allows, KINDYZ is not responsible for members’ behaviour, online or outside the app.

9. The Guardian

A Guardian is a trusted person you choose to invite. They see your activity and daily energy, read-only, and never your private messages. Their access depends on both your agreement and theirs, and you can remove it at any time.

A Guardian agrees to use this access only for your safety, never to control you. Guardian accounts follow the same rules as every member.

10. KINDYZ+ and purchases

• Safety tools, the Guardian, blocking, your communication limits and accessibility settings stay free.
• KINDYZ+ subscriptions are bought through the App Store or Google Play. The price is shown before purchase, in your currency, including taxes where applicable. Payment is charged to your Apple or Google account when you confirm the purchase.
• Automatic renewal: the subscription renews for the same length and price unless you cancel it at least 24 hours before the end of the current period. Renewal is charged within the 24 hours before the period ends.
• Cancelling: in your App Store or Google Play account settings (Subscriptions). Deleting the app or your KINDYZ account does not cancel the subscription.
• Refunds: handled by Apple or Google under their own rules; we cannot directly refund a purchase made through their stores.
• One-off purchases (spotlights, super likes…) are used up when used and are not refundable, unless the law says otherwise.
• If a free trial is offered, any unused part of it is forfeited when you subscribe.
• Offers and prices may change. If your subscription price goes up, you will be told before the increase applies.

These rules apply without prejudice to the rights the law of your country gives you as a consumer.

11. Deleting or suspending an account

You can delete your account at any time in Settings → Delete my account, or by following https://kindyz.com/en/suppression-compte.

We may suspend or close an account that breaks these terms, puts other people in danger, or when the law requires it. We tell you why, unless doing so would put someone in danger or the law forbids it.

12. Intellectual property

The KINDYZ brand, logo, app, design and texts belong to KINDYZ. We grant you a personal, free, non-transferable licence to use the app. You may not copy, modify or resell it, or try to extract its code.

13. Liability

We do our best to keep KINDYZ available and safe, but we cannot guarantee a service free of interruptions or errors. The service is provided as is.

Nothing in these terms limits our liability where the law does not allow it to be limited.

14. App downloaded from the App Store or Google Play

If you downloaded KINDYZ from Apple’s App Store:

• this agreement is between you and KINDYZ, not Apple; KINDYZ, not Apple, is solely responsible for the app and its content;
• Apple has no obligation to provide any maintenance or support for the app;
• if the app fails to meet an applicable warranty, you may notify Apple, which will refund the purchase price, if any; Apple has no other warranty obligation;
• KINDYZ, not Apple, handles any claim relating to the app: product liability, legal or regulatory compliance, consumer protection or intellectual property infringement;
• you confirm that you are not located in a country subject to a US embargo and are not on any list of restricted parties;
• Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it.

If you downloaded KINDYZ from Google Play, Google Play’s terms also apply to your purchases.

15. Your personal data

How we process your data is described in our privacy policy: https://kindyz.com/en/confidentialite.

16. Changes to these terms

We may update these terms. For a significant change, we will tell you in the app at least 15 days before it applies. If you disagree, you can delete your account; if you keep using KINDYZ, you accept the new version.

17. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah. If we disagree, please write to support@kindyz.com first so we can look for an amicable solution. Failing that, the courts of Ras Al Khaimah have jurisdiction.

If you are a consumer living in another country, you keep the protection of the mandatory rules of the law of your country of residence and the right to bring a claim before its courts.

18. Contact us

Mobiflow International FZ-LLC — Ras Al Khaimah Economic Zone (RAKEZ), Ras Al Khaimah, United Arab Emirates. Email: support@kindyz.com.